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frequently asked questions

Frequently asked questions

Control Boxes Questions

How do I get a custom design or my logo for my control box?


After you place an order, please email your artwork logo or ideas to Contact@RoxorGolf.com.




Do your control boxes work with multiple simulator programs?


Yes, you can create multiple profiles for different programs. For example: Run one profile for TGC 2019 and a different profile for E6 Connect.




Does the control box work with Skytrak or Mevo+?


Both. Roxor Control boxes work with all launch monitors and all simulator software.




What does the Roxor Golf Software do?


Our software converts button clicks from the control box into mouse movements, mouse clicks, keybaord clicks, and/or any combination of the three.




What's the benefit of using a control box?


Using the control box does a few things for the user. 1: Saves you from walking back to your computer every time you need to change your aim, club, or other common gameplay functions. 2. It keeps friends and family off your computer. 3. Increases pace of play. Some users report up to 20 minutes taken off their rounds.




Do I need a certain box for the launch monitor that I use?


No. The launch monitor doesn't make a difference to which box you choose. The control box only works with the simulator software and not the launch monitor. Different simulator softwares (E6, TGC2019, Awesome Golf, etc) just use different profiles in the software to control it with the box. Some profiles are already setup and others have to be setup by the user due to screen resolutions and the functionaly of the sim software. But think of it this way; If your mouse and keyboard do it now, the Roxor Control Box will be able to do it as well but with the push of 1 button. (sometimes 2 depending on the scenerio)




How to I start TGC-2019 If I have a Wired Control Box?


1. Make sure the control box is in the OFF position (“O” will be in the down position) and plugged into a working USB port on your computer.

2. Open TGC 2019 the way your normally would and wait until you get to the Main Menu. (the screen where you see your profile character)
3. Turn your control box ON (“-” in the down position).

4. Open the Roxor Golf Software and choose the TGC 2019 profile from the list on the left.
5. Minimize the Roxor Golf Software and proceed back to TGC 2019




How do I start TGC-2019 if I have a Wireless Control Box?


1. Make sure the control box is in the OFF position (“O” will be in the down position) and the USB DONGLE IS REMOVED FROM THE COMPUTER!
2. Open TGC 2019 the way your normally would and wait until you get to the Main Menu. (the screen where you see your profile character)
3. Plug in your USB Dongle and turn your box ON (in that order) then press ENTER on your box. This should connect the box to your computer. Solid green light should appear on box. (Wireless Boxes go to sleep after 30 to 45 seconds of no activity. Hit the ENTER button on your box to WAKE UP box from sleep).
4. Open the Roxor Golf Software and choose the TGC 2019 profile from the list on the left. 5. Minimize the Roxor Golf Software and proceed back to TGC 2019





Shipping Questions

Do you ship outside the USA?


Yes, shipping costs can be seen on the checkout page. If you don't see your country listed, please contact me at: Contact@RoxorGolf.com and ask that it be added.




What shipping methods do you use?


I currently use USPS, FED-Ex, and / or DHL. If you need something else or prefer one over the other contact me first at Contact@RoxorGolf.com





Roxor Control Box Software


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